The Andon Cord is a physical cord (or button) on a factory line at Toyota.

👉 Any worker can pull it the moment they see a problem.
When pulled:
- A light/signal turns on (Andon board)
- The line slows or stops
- Supervisors rush to the spot
- The issue is fixed before the car moves forward
No blame.
No permission.
No hierarchy.
Toyota flipped that logic:
Letting a problem pass is the real failure.
Stopping the line is not punishment. It’s professional responsibility.
Key Takeaway :-
- “Be collaborative” as a value, not a metric
- Don’t Incentivize short-term gains over long-term health
- Self-interest and Collective interest should point in the same direction.
- Redefine success beyond personal wins
- People should gain reputation by preventing disasters, not fixing them heroically.
“‘We’ is not a word we use.
It is a choice our systems make every day.”

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